Exhibitor Service Guide

1.   Exhibitor Complimentary Full and Booth-Only Registrations
Exhibitors are entitled to full complementary registrations and booth-only registrations as follows:
  • 10x10’ Standard and Premium Booths: Two (2) full complementary and two (2) booth-only registrations
  • 10x20’ Premium Booths: Three (3) full complementary and three (3) booth-only registrations
  • 20x20’ Premium Booths: Five (5) full complementary and five (5) booth-only registrations 
2.   Standard Booth Furnishings
Standard or Premium 10'x10' booths come equipped with one (1) draped table; two (2) chairs; and one (1) wastebasket. If you do not need some or all of these items please advise by Email

Exhibitors also receive: 
- Booth identification sign with your company name and booth number
- 8’ back drape in conference colors and 2’-3’ side rail drape
- Black booth carpet
3.   Exhibit Hall Schedule-At-A-Glance
Sunday, June 24 , 2017 – 4:00 pm to 8:00 pm
Monday, June 25, 2017 – 8:00am to 3:00pm.
Exhibit Hall Hours
Monday, June 25, 2017, 5:00pm-7:00pm
Tuesday, June 26 2017, 8:00am-5:30pm (Doors open at 7:30am)
Wednesday, June 27, 2017, 8:00am-4:00pm (Doors open at 7:30am)
Wednesday, June 27, 2017, 4:00pm
4.   Shipping & Handling 
The Demers Audio/Visual Services (DAVS) Business Center will receive shipments and provide storage up to 14 days prior to your event. Click here to access the Business Center's Inbound Shipping & Handling Instructions (PDF).

Hand-Carrying Displays
Local exhibitors and those driving to the conference with exhibit displays small enough to hand carry may do so through the front entrance of the Convention Center. For those exhibitors with a lot of items, and under 14 feet in length, can park at the loading dock for 20 minutes to unpack, and then move their vehicle to the parking garage. A dock call will be arranged to marshal exhibits to the exhibit hall. 

5.   Ordering Exhibit Booth Services from the Connecticut Convention Center 
Exhibitors can purchase exhibit booth services online, by Email, or by Fax directly from the Connecticut Convention Center. Click the nearby link to be redirected to the CTC Exhibitor Service Center:

6.   Ordering Exhibit Booth Services from FERN Expo
We are pleased to welcome back Fern Exposition & Event Services as our Exhibitor Services provider at ACE 2018. Fern offers comprehensive Show Services and Equipment, from furniture rentals, display rentals, and graphics to installation and dismantling services. 

Recently, Fern sent email notifications to each confirmed exhibitor's Primary Contact (of record at A&WMA) containing a User Name/Password combination to access the Fern Online Store. Click here to log into order any of the services Fern provides as shown below: 

Exhibitors who have NOT received their email with login information may Click Here to request login credentials.

Exhibitors may also download Fern's Exhibitor Service Manual  

7.   Verifying Your Booth Number and Company Description Online 
Booth numbers and exhibitor company descriptions are available on the Web. Please take a moment to check out the exhibit hall, noting your booth number, and confirming that your company description is up to date. Click here to access the online exhibit hall.
  1. ​Choose your company from the alphabetical list of exhibitors on the left side of the viewing pane. Your booth number is to the left in that pane.
  2. Click on your company name to open a pop-up window containing the most recent company description of record here at A&WMA.
  3. Please submit any updates to the company name/description by email no later than Thursday, May 10th at noon, when the final program goes to the printer.
8.   Complementary Exhibit Hall Passes
Environmental professionals from around the world will visit Hartford for the A&WMA111th Annual Conference & Exhibition this June. You can help make sure your clients register for this event by sending a COMPLIMENTARY EXHIBIT HALL PASS to your current and prospective buyers.
With your Complimentary Pass, each worth $150 -$350, your customers can pre-register or register on-site absolutely free!
According to the Center for Exhibition Research, most attendees decide which exhibitors they will visit before they enter the exhibit hall. Invitations have proven to be an effective method to entice attendees to visit a booth.
Here are suggestions of how you can use these special invitations:
  1. Create Email blast(s).
  2. Add the Complimentary Pass to company newsletters and website event calendars.
  3. Print and send a personal letter and Complimentary Pass to your top customers,inviting them to attend the show.
  4. Utilize your sales team to identify key customer prospects and invite them with aComplimentary Pass to visit your booth.
  5. Ask your manufacturers’ representatives to distribute Complimentary Passes as theyservice their accounts.
  6. Create a flyer or brochure announcing your new product or service introduction andsend it to customers and prospects with a Complimentary Pass.
  7. Include Complimentary Passes with any regular mailing (i.e. invoices, promotions) to customers and prospects.
Be sure to distribute your Complimentary Passes early enough to allow your customers to arrange to attend!

Exhibitors please note: Complimentary Exhibit Hall Passes may not be used to register your own employees. Employees of exhibitors, kindly click here to register. 

9.  Additional Questions? Contact: Jeff Schurman by Email or telephone at