Exhibitor Info - PFAS 2024
EXHIBITOR INFORMATION SHEET
1. Tabletop Exhibit Area Schedule-at-a-Glance
Move-in, Move-out
- NEW: Due to the number of tabletop displays at this event, tables will be pre-assigned by the exhibit hall manager.
- ALSO NEW: Exhibitor move-in is available on Monday, January 22nd, from 2:00 PM to 5:00 PM, and Tuesday, January 23rd at 7:00 AM. Exhibitors are encouraged to move in on Monday.
- Tables may be situated against a back wall or pulled out slightly from the wall to accommodate one or 2 pop-up banners behind the table. Tables are 8' in length.
- Full-size (10’ +/- ) exhibit booth displays are prohibited. Displays may not extend horizontally beyond the outer edges of the exhibitor’s table.
- Exhibitor Move-out should be completed by 6:00 PM on January 25.
Exhibit Area Activities
The Exhibit area is open throughout the conference, with dedicated exhibit area activities during scheduled breaks and the Exhibitor Reception.
2. Exhibitor Services: Electrical Power, Wi-Fi, Audio-Visual Rentals
Electrical Service
Electrical outlets are available for exhibitor use. Exhibitors should pack a power strip and extension cord if utilizing electrical service.
Wi-Fi
The Exhibit area is open throughout the conference, with dedicated exhibit area activities during scheduled breaks, and the Exhibitor Reception.
Audio Visual Rentals
Audio-visual rentals are available but must be arranged ahead of time with the hotel AV department. Click Here to download the AV Order Form.
3. Conference Location and Travel Information
Sheraton Raleigh Hotel
421 South Salisbury Street
Raleigh, NC 27601
(919) 834-9900
Book your hotel reservations now!
Conference room block rate: $189
Cutoff date: December 22, 2023
421 South Salisbury Street
Raleigh, NC 27601
(919) 834-9900
Book your hotel reservations now!
Conference room block rate: $189
Cutoff date: December 22, 2023
4. Shipping Instructions
Starwood Standard Guidelines for Inbound Packages
The hotel will accept and store all boxes and shipments according to the following guidelines:
Due to limited storage space, packages should be delivered to the hotel no more than 3 days in advance.
Exceptions to this must be brought to the attention of the shipping & receiving manager:
Donte Alexander │donte.alexander@sheratonraleigh.com │Tel. 919-834-9900 Ext. 695
1. All packages must show the shipper’s phone number and name.
2. Packages shipped to the hotel must be addressed as follows:
The Sheraton Raleigh Hotel │421 S Salisbury St. │Raleigh, NC 27601-1730
• Group or function name
• Number of boxes
• Event dates
• Sales manager name
Vendors and groups: Notification is required to your Sales Manager and the Shipping and Receiving
Manager of expected delivery dates and package quantities.
3. All Exhibitors, Vendors, and Attendees of a Convention/Trade Show in which an outside drayage
company/decorator is utilized MUST ship all their freight through their decorator. Please do not
ship directly to the hotel, as all packages will be turned over the drayage/production company
assigned to the Trade Show. It is highly recommended that the Meeting Professional be advised
of this and communicate this with their Exhibitor.
| For storage, handling, or delivery of packages, charges are as follows: 0 to 50 pounds | $10.00 |
| Over 50 pounds | $25.00 |
Pallets are charged a fee of $150.00 per pallet and crates are charged $25.00 per crate. The first two packages shipped to the hotel weighing less than 30 pounds are free of charge.
4. Packages should be received during shipping & receiving hours: Monday – Friday 7:00 am – 3:00 pm
5. The package fees can be billed to a guest’s room, a credit card number with an accompanying signed credit card authorization or Group Master Account. All packages will be held until a payment method has been confirmed. Also, all transactions are subject to a 23% service charge and 6.75% tax.
6. Do not ship valuables – The Sheraton Raleigh Hotel is not responsible for contents.
7. We recommend that guests place a packing slip in both the inside & outside of each package.
8. For unclaimed packages or items left behind after a guest departs, the Shipping & Receiving Manager will call the guest or the shipper to obtain information to forward the packages. Any forwarding charges incurred are the sole responsibility of the guest and will not be paid for by the hotel. If no information on an unclaimed package is available, the unclaimed package will be discarded seven days after your departure.
9. The hotel will not accept COD (Cash-on–Delivery) packaging without payment in full before the delivery is made.
Starwood Standard Guidelines for Outbound Packages
For your shipping needs, The Sheraton Raleigh Hotel offers a basic service Shipping and Receiving Dept. Office hours are Monday – Friday, 7:00 am to 3:00 pm. The Shipping and Receiving Manager’s office is located on the loading dock and can be reached by dialing 919-834-9900 Ext. 695.
1. The Sheraton Hotel utilizes Federal Express (FedEx), United Parcel Service (UPS), and United States Postal Service (USPS) for all shipping needs.
2. FedEx and UPS make stops at the Sheraton Hotel’s loading dock Monday – Friday before 3pm. Items that need shipping from the hotel need to be at the loading dock by 3:00pm.
3. If the carrier arrives before your package gets to the loading dock, then your package will be collected the next business day.
4. Shipments needing to be prepped or packaged by Shipping & Receiving Department will be subject to additional fees:
| 10 pounds or less | $3.00 |
| 11- 50 pounds | $5.00 |
| 50 + pounds | $10.00 |
5. The Shipping & Receiving Manager can offer advice on which shipping forms to use and how to fill them out. The Shipping & Receiving Manager and the Hotel staff are not allowed to fill out the shipping forms.
6. Shipping charges payable to FedEx, UPS, US Postal Service, and any shipping, freight, and courier services are the sole responsibility of the guest and will not be covered by the Hotel.
Guests are encouraged to contact the Shipping & Receiving Manager for pick up/delivery schedules and for appropriate shipping information.
5. After-Hours Security
The exhibit area is unlocked and unguarded. Exhibitors are encouraged to remove all valuables from the exhibit area when departing for the evening.
